Are you travelling with your MemberCard outside of Canada?

If you’re planning on taking a trip outside of Canada, please contact us at 416-238-5606 prior to leaving. Our ongoing monitoring programs have identified increased levels of fraud in certain countries recently. As a result, debit card transactions may not be processed in those countries effective 1 November 2016. If you are a frequent traveler to the US, you can sign a Bond of Indemnity which would allow you to have full access of your card without having to notify us each time, for the states you specify. Some conditions apply. For more information please contact us at 416-238-5606.

We apologize for any inconvenience this may cause, but the security of our Members and their funds is very important to us.

ClickSWITCH integration with Member Direct

You are now able to initiate your switches even faster by logging into your internet banking!

Keep in mind that only the Primary Account Holder’s information will pull into Clickswitch; therefore, joint accounts may require the member to sign in using their own credentials, and enrolling the account numbers on their respective joint account.

If you have any questions about how you can quickly and easily start the process of switching all your automatic transfers, debits and direct deposits, please all our offices for details at 416-238-5606.

New Card provider coming soon!

Effective January 1st, we’ll be working with a new credit card provider

If you carry a credit union MasterCard from CUETS Financial, below is some information you need to be aware of.  In the New Year, we’ll be moving to a new credit card partner, and that means we won’t be able to provide support or information on our website or in the branches for your CUETS card.

**Please watch for a letter from CUETS explaining this change and how they will continue to work with you effective January 1, 2018.**

If you’re used to signing in to the MasterCard or Choice Rewards site, be sure to save or bookmark the link before December 31st because we’ll be removing those links from our website.

What will stay the same?

You can continue to use your CUETS MasterCard after January 1st*. Please ensure your address is current with CUETS so you will receive any notices from them.

If you’ve set up Credit Union MasterCard in your bill payments, you’ll still be able to pay your bill online and in the branch.

The terms of your agreement with CUETS will not change as a result of our move to a new provider.

What will change?

Effective January 1st you won’t see any direct links to the CUETS or Choice Rewards site on our website. When you login onto the Choice Rewards site, you will no longer see our name or logo on your landing page.  Be sure to save the link before December 31st.

In the event your credit card account is secured with a Guarantee by the Credit Union, you will receive a letter from us directly. Unfortunately, your account will be closed and your card will no longer work effective December 31, 2017. We will also be in touch with you to discuss replacement product offerings.

We will no longer offer CUETS cards in the branches, and unfortunately we won’t be able to provide member service on your existing card. Please contact the CUETS toll-free customer assistance number: CUETS Financial Card Services 1-800-561-7849.

 IMPORTANT NOTICE TO MEMBERS- CREDIT UNION MASTERCARD PROGRAM

On January 1st, 2018 The Energy Credit Union Limited will be introducing an exciting new family of both personal and corporate credit cards. Our new card offering will provide excellent options to our members, with cards that can specifically suit their individual credit card needs, both for personal use and for business.

Please note that members may continue to use their existing Energy CU Mastercard card issued by CUETS Financial beyond January 1st, 2018.  If you have any questions regarding your current Mastercard you should contact the number on the back of your credit card.

We will keep you informed and provide greater detail on our new credit card program as we get closer to launch.

 If you have any questions, please feel free to contact our Financial Services Manager, Mark McDonald at 416-238-5606.

Canadian Anti-Spam Law (CASL)

The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, 2017 the third phase of CASL comes into effect. From time to time Energy CU staff may contact our members via email or other electronic means in order to serve them more efficiently. If at any time you would prefer not to receive electronic messages from The Energy Credit Union Limited, please contact us by email or phone 416-238-5606.

You can give your consent online here.

Black Friday the Energy CU way!

Black Friday the Energy CU way can be a little different than what you expect. When many people are scrambling for Black Friday Deals, you may want to reconsider what a great deal really is. If that $1200 Big screen TV is 40% off, you didn’t save $480…. You spent $720. There is a big difference!

Why not take some time this Back Friday to do what you can to make sure that your family’s finances stay in the black? Our staff can help you set a path that fits you and your needs. Maybe you need to consolidate those high interest Credit Cards. Perhaps there is a big purchase on your horizon and you’d like to start tucking some cash away each payday. For those of you who are able to do this small step this year, maybe you can take advantage of next year’s Black Friday sales and pay in cash! Get that RRSP line of credit so you can start taking advantage of those tax shelters that you have been missing out on. Call our offices today at 416-238-5606 and we can get you on the path to your own personal Black Friday!

Are you travelling with your MemberCard outside of Canada?

If you’re planning on taking a trip outside of Canada, please contact us at 416-238-5606 prior to leaving. Our ongoing monitoring programs have identified increased levels of fraud in certain countries recently. As a result, debit card transactions may not be processed in those countries effective 1 November 2016. If you are a frequent traveler to the US, you can sign a Bond of Indemnity which would allow you to have full access of your card without having to notify us each time, for the states you specify. Some conditions apply. For more information please contact us at 416-238-5606.

We apologize for any inconvenience this may cause, but the security of our Members and their funds is very important to us.

In Flanders Fields

In Flanders fields the poppies blow
Between the crosses, row on row,
That mark our place; and in the sky
The larks, still bravely singing, fly
Scarce heard amid the guns below.

We are the Dead.   Short days ago
We lived, felt dawn, saw sunset glow,
Loved and were loved, and now we lie
In Flanders fields.

Take up our quarrel with the foe:
To you from failing hands we throw
The torch; be yours to hold it high.
If ye break faith with us who die
We shall not sleep, though poppies grow
In Flanders fields.

Canadian Anti-Spam Law (CASL)

The Canadian Anti-Spam Law (CASL) went into effect July 1, 2014. It is in place to protect Canadians while ensuring that businesses can continue to compete in the global marketplace. On July 1, 2017 the third phase of CASL comes into effect. From time to time Energy CU staff may contact our members via email or other electronic means in order to serve them more efficiently. If at any time you would prefer not to receive electronic messages from The Energy Credit Union Limited, please contact us by email or phone 416-238-5606.

You can give your consent online here.

Financial Literacy. It pays to know!

November is Financial Literacy Month (FLM). FLM is coordinated by the Financial Consumer Agency of Canada and encourages organizations from the public, private and non-profit sectors to collaborate and promote the financial well-being of Canadians. Here at The Energy CU we are joining in with our Money Maintenance Check. All members who decide to participate in our Money Maintenance Check  will have the option of receiving a complimentary copy of “A Canadian’s Guide to Money-Smart Living” By Kelley Keehn.

The Money Maintenance Check sometime acts as a wake-up call to members and other times it acts as a confirmation that they are on the right track. If you are interested in a Money Maintenance Check why not contact us today. Just call our offices 416-238-5606.  Financial Literacy is something that all our members can benefit from!

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Energy Credit Union is the first!

TransUnion and Canadian Credit Union Association (CCUA) are pleased to announce The Energy Credit Union has launched TransUnion’s CreditView Dashboard – a financial literacy and credit education solution. Energy Credit Union is the first credit union in Canada to launch CreditView. Through the Dashboard, Energy Credit Union members will have on-demand access to their credit report, risk score and a robust credit monitoring solution for increased protection of their identity. Further, the digital Score Simulator allows these credit union members to invent credit scenarios, such as when applying for additional credit, increasing a payment amount, missing a payment and more. This will help to immediately increase understanding of the impact that their behaviours could have on their overall risk score. “Not only did we see this as an opportunity to educate our members about their credit report and maintaining a responsible payment history with their creditors, but also as a way to enhance our brand by allowing us the opportunity for a diverse product offering platform in keeping with our member service and member education model” says Mark McDonald, Financial Services Manager at The Energy Credit Union. CreditView was showcased to The Energy Credit Union’s members on April 7, 2017 at its 78th Annual General Meeting, with TransUnion present to help kick-off the event. The new product offering was well received by members, and we are excited to finally have it available to them.