Fraud By Phone!

Be weary of late night phone calls threatening to shut off your hydro service due to non-payment. Police say that after informing victims of fraudulent overdue bills, fraudsters will ask for your credit card number to “process your payment” allowing the power to stay on. These victims became suspicious because they had excellent payment records with Toronto Hydro. Victims then informed the fraudster that there were no monies outstanding and hung up the phone. The fraudsters would call back. Please keep in mind that victims reported that their caller I.D. displayed “Toronto Hydro”, but the number was listed as a 905 area code (which is not the fact).
If you or someone you know receives a call such as the above please contact Toronto Hydro’s Customer Care Department at 416-542-8000.

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Email Fraudsters Are At It Again!

Some of our members may have noticed the following email making the rounds lately. It suggests that there is a “secret code” put in place by card issuers to notify police when you are being robbed at an ATM. This is absolutely not true. If you put your ATM card in an ATM machine and enter your correct P.I.N., you will receive the requested cash. If you put your ATM card in an ATM machine and enter an incorrect P.I.N., you will NOT receive the requested cash, and the police will NOT be notified. An example of the circulating email follows below…


If you should ever be forced by a robber to withdraw money from an ATM machine, you can notify the police by entering your PIN # in reverse.

For example, if your pin number is 1234, then you would put in 4321. The ATM recognizes that your pin number is backwards from the ATM card you placed in the machine.

The machine will still give you the money you requested, but unknown to the robber, the police will be immediately dispatched to help you.

This information was recently broadcasted on TV and it states that it is seldom used because people don’t know it exists.

Please pass along to everyone possible”

This email is a rumour, myth or urban legend, whatever you choose to call it. It is not however, fact. Keep in mind that while many emails have good information and can help, there are just as many emails circulating that are meant to divert and mislead. TEUCU would urge you to investigate and educate yourself before making up your mind!

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